Palais Royale - Katoomba

230 Katoomba Street, Katoomba, NSW, Australiashow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in Australia

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Overview

Palais Royale offers a convenient location as well as a shared lounge and a ballroom. The hotel's original building set in the centre of Katoomba was completely refurbished in 1997. Palais Royale comprises of 40 rooms.

The property is set 20 minutes' walk away from Katoomba Scenic World. The accommodation is settled 1 km from the center of Katoomba.

Boutiques and antique stores are also set close by.

Guests will enjoy magnificent views of Blue Mountains, and an easy access to a bus stop.

Rooms

At Palais Royale each room provides a safe box, television and tea and coffee making equipment. Some of these rooms also benefit from a mountain view. These rooms have an en suite bathroom equipped with a shower, a hairdryer and a spa bathtub.

Eat & Drink

Nearby restaurants 100 can be found nearby. The onsite theme bar features free Wi-Fi and a terrace. Serving a wide range of dishes, Katoomba Canton Palace and Chork Dee can be reached within 5 minutes’ walk.

Services

Free self-parking, a luggage storage and smokers lounge are provided at Palais Royale.

Relax

The hotel features abseiling, horse riding and golf.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   40.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Spa and relaxation

Jacuzzi

Spa & wellness centre

TV

Internet television

Kitchen facilities

Electric kettle

Sports & Fitness

  • Horseback riding

Services

  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Ballroom
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-21:00FREECheck-out10:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Katoomba Canton PalaceKatoomba Canton Palace300 ft246 Katoomba St
Common Ground Cafe / Yellow DeliCommon Ground Cafe / Yellow Deli700 ft214 Katoomba St
Golden Dragon RestaurantGolden Dragon Restaurant500 ft86 Lurline Street
CassiopeiaCassiopeia500 ft79 Lurline St
The Elephant Bean CafeThe Elephant Bean Cafe600 ft159 Katoomba St
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Katoomba Scenic WorldKatoomba Scenic World4600 ft
Three Sisters Cable CarThree Sisters Cable Car4600 ft
The Three SistersThe Three Sisters5000 ftEcho Point road Echo Point
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Getting around
Airports
Sydney Bankstown (BWU)41.5 mi
Bathurst Airport (BHS)43.6 mi
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Reviews
7.6
FabulousBased on  102  reviews
  • 3.2
    Guest rating

    There was really nothing to like about this place.

    Do not stay at this place! For the high price we paid we got a small room with crumbling plaster, no extra blanket, an air-conditioning system that could not be worked from our room (only after complaining, the manager switched on the heating... But even after that when I switched off the a/c after I while I could not turn it back on!), no stopper for the bath tub, a missing light bulb, no minibar and no hand towels. The hotel folder in the room said bath robes for the sauna could be obtained from the reception; however at reception I was told that they only had towels. The folder said the sauna was open 24 hours a day and that several types of massages were available. However, the sauna closed at 8pm and only one type of massage was available. The sauna was switched off when I went there. After alerting the manager he allegedly turned it on and said it would be ready within 10 minutes. After an hour it still was not hot.

  • 8.8
    Superb

    My partner and I enjoyed our stay at the Palais Royal. The staff were exceptionally friendlly, helpful and polite. Apparently the weekend we stayed the Head Concierge informed us that the hotel had recently changed management and the running of the Hotel had improved significantly. I tend to agree, the whole experience of our weekend stay at this beautiful and historic hotel was amazing. Our room was very clean, the king size bed was very comfortable, better than any of the 5 star hotels I've stayed at, the staff were very accommodating, the buffet breakfast was plentiful, fresh & delicious. The decor, lounge areas were exquisite and inviting. The hotel is in the main street of Katoomba, and walking distance to cafes, restaurants, shops, etc... I would definitely recommend anyone to stay at the Palais Royal, we really enjoyed our stay there. And if you decide to stay, make sure you say hello to Ron at the front desk, he is ever so friendly and helpful. Enjoy!! Kerrie & Mark

  • 7.0
    Very good

    Very clean & comfortable.

    There is a surcharge for booking with a credit card. This should be stated when booking. Tried to access the night duty person about 9.30pm. There was no answer despite numerous attempts. There was a notice at reception asking to contact night duty staff if required.

  • 10.0
    Exclusive

    The staff were very happy to assist in any way they could. They were interested in what you had to say and no "plastic smiles".

  • 9.4
    Exclusive

    The charming manager and employees.

  • 8.2
    Fabulous

    The traditional daycore

  • 10.0
    Exclusive

    Everything was excellent, loved it, will definately be going again

  • 8.2
    Fabulous

    Friendly helpful staff with value for money comfort within a scenic locality and walking distance to some of Australia's finest mountain scenery and hiking.

  • 6.6
    Good

    Room was spacious; tasty breakfast

    Did not like the fact that there is no swimming pool facility or secured parking

  • 5.0
    Guest rating

    Unfortunately, we had a very average stay. One of the clientelle became very inebriated and caused 3 hours of disruption before the hotel was prepared to eject them. Only when we requested that they police be called that action was taken.

  • 8.8
    Superb

    Staff were excellent, very friendly and went out of their way to accommodate our needs. Building is lovely, rooms cleann and very comfortable.

  • 6.2
    Good

    Location, offered breakfast in the price

    Not very accommodating when I tried to arrange to check in only 1 hour early. The paint in the bathroom was peeling. The dining room was depressing. Room cold and difficult to heat. Air con unit noisy and took a long time to warm the room. No electrick blankets

  • 9.2
    Superb

    Lovely building and interiors - old world charm. Close to shops and cafes. Helpful and friendly staff.

  • 4.6
    Guest rating

    Great reception, warm people, the staff were nice

    The Palais Royale itself.... Very old building not very well maintained... Felt like the lights were going to fall from the roof... Beds were extremely hard and uncomfortable, heating in such a cold climate was not the best... We stayed in the best room and considering the price and what we got was a little disappointing, there were very little creature comforts... No foxtel, no biscuits with the coffee facilities.... Cheap towels and a spa that did not work properly.... Left wishing not to return.

  • 9.6
    Exclusive

    I stayed at the Palais Royale with my family when I was 8 years old. Its still as beautiful now as it was back then, some 40 years ago,

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in Australia

Use Badge
Good to know
Check-infrom 14:00-21:00FREECheck-out10:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Sydney Bankstown (BWU)41.5 mi
Bathurst Airport (BHS)43.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room